The impression that is made by pressing the tip of a persons finger on a surface, with a pattern of whorls and lines completely unique to each individual.
At Sophia Alexander, we do not recommend fingerprinting infants below the age of 1 year, as before this, we find that their prints have not fully developed -
Some infants have amazing prints at a much younger age, whereas with some, their print is still not wonderfully clear by 1 year, 18 months or more.
If, when you submit your prints we find that this is the case, we can simply try again at a later date for no additional charge.
YOUR BESPOKE, PERSONALISED FINGERPRINT JEWELLERY
It is important to note that items purchased will not be compete carbon copies of jewellery shown on the website and in other company literature / marketing materials.
At Sophia Alexander, the jewellery we produce is completely individual and bespoke to each customer. Although we provide you with approximate product colours, dimensions and weights, variations in size and the surface appearance of the precious metals may occur and should be expected.
Each piece of jewellery is hand carved from wax and is solid cast at approximately 2mm thick via the traditional lost wax process.
Fingerprint pendants and charms have large flat surfaces and tiny casting imperfections may be apparent, particularly on the reverse.
* This is the nature of casting such large, flat pieces and should be expected in hand made gold and silver fingerprint jewellery. They are in no way manufacturing faults.
Fingerprints themselves will not be polished as jewellery polishing tends to be harsh and will remove the print.
For this reason, although we will often engrave or “frost” the reverse of pendants and charms, we cannot add a second print, or make “double-sided” items. Pieces would simply be too thick.
All measurements and figures given on the website and in correspondence should be considered as guidance only.
Please note that images may not be displayed at their actual size and that different computer monitors may also alter the perceived sizes of products and colours of the different metals.
Pieces are made to accommodate fingerprints of various shapes and sizes, and text of varying lengths which will all alter the look of the final piece.
The quality of the fingerprint taken will also add to this. If we do not feel that the fingerprint submitted is suitable, we will inform you immediately.
Where gemstones, semi-precious stones and pearls are incorporated into jewellery, these may also vary in colour, size and shape.
This means that pieces will inevitably vary slightly from the photographed images seen on www.sophia-alexander.com
Therefore, unless there is a production fault, we do not accept returns on these completely bespoke items and do not offer any sort of refund.
If, in the very unlikely event that you find a problem with any piece of jewellery created by Sophia Alexander, please inform our customer care team within 7 days of receipt. If this were to happen, we would of course immediately restore your piece. Customer service is of utmost importance to us.
If this were to happen, you should return the item, in the same condition that you received it, in suitable packaging to avoid damage in transit and with suitable postal insurance.
Please note, that all items of jewellery are fully photographed prior to shipping to protect us from foul play.
It is our clients own responsibility to clean and store items of jewellery correctly and to check all attached chains and attachments for wear & tear.
Please refer to our Fingerprint Jewellery Facts page and our Terms & Conditions page.
CHOICE OF JEWELLERY DESIGN
Most of the jewellery produced can be personalised with the text of your choice. This may be your loved ones initials, name, date of birth, or a special message significant to you.
It’s important to note that the amount of text is limited by the shape and size of the charm chosen and where you would like it positioned.
Certain designs will not be able to accommodate very long names or messages on the front.
Professional hand engraving allows very tiny and precise lettering for customers who would like a small piece of jewellery, but with the text of their choice.
It is also important to note that adult prints, being much larger will fit onto most, but not all styles of pendant. You will be advised when you place your order.
All our sterling silver and gold jewellery has a wonderfully heavy, strong and durable quality. We craft these prices with the intention that they will last for generations, keeping in mind your ability to wear them every day.
At Sophia Alexander, we do not recommend that any of our jewellery is worn by or played with by children.
Sensible precautions should be taken / supervision given when jewellery is worn by a child of any age.
We also recommend that all pieces are removed whilst sleeping.
CARE AND ADVICE
All precious metals tend to tarnish naturally, even when not worn.
They will tend to tarnish more readily if they come into contact with certain things. These include hairspray, perfume, paint, latex, chlorine, rubber, food, cleaning products, salt water and damp, humid conditions.
We strongly recommend your jewellery is removed when swimming and is not sprayed with perfume or unsuitable cleaning products.
Jewellery will also naturally tarnish when handled due to the natural oils on your fingers and light tarnishing may occur when worn close to the skin.
The ageing process will inevitably speed up if you wear your jewellery every day, if you hang it on a chain with other items, or if you hang it on a key ring.
It is important to regularly check all chains and attachments for wear & tear so that you do not lose your jewellery.
We recommend that when cleaning any item of fingerprint jewellery, that you avoid any excessive cleaning or polishing of the actual fingerprint. In production, we do not polish the fingerprint itself as this is not necessary.
Although all items are cast in solid metal, this area of each piece is highly detailed and could potentially still be damaged.
If you decide in the future to have your piece professionally re-polished, you can return it to us and we will arrange this for a small additional cost. If you go to another professional, please make them aware that they should avoid the fingerprint area. We cannot take responsibility for damage to jewellery caused by you or other 3rd parties. Please refer to our Terms & Conditions page.
CLEANING YOUR JEWELLERY
The best way to clean your jewellery is to gently polish / buff with a soft polishing cloth.
It is always better to clean your jewellery lightly and often, rather than waiting for tarnish to build up.
Please note that certain silver dips or clear liquid cleaners may damage gemstones, particularly pearls.
STORING YOUR JEWELLERY
If you wish to keep your piece of jewellery as a keepsake, or if you do not wish to wear it for a while, we recommend that you wrap it in acid-free tissue paper (provided) and store it safely away. It is always best to store individual pieces separately.
All silver Sophia Alexander jewellery comes with a Town Talk anti-tarnish tab enclosed within its box. This helps to eliminate risk of precious metal tarnish for 12 months.
Anti-tarnish tabs are non-toxic, but as with all of our jewellery, we recommend that they are kept out of reach of children.
Every fingerprint is unique, but there are three main fingerprint pattern types that we frequently see. We call these “whorls, loops and arches”.
We see the patterns in each unique piece of jewellery we make and although they are all lovely, we are particularly fond of the tiny ones!
A fingerprint is the impression left by the ridges found on a human finger.
It is beautifully detailed, completely unique, difficult to alter, and will remain for the entire life of a person.
They have been used to add decoration to pieces of pottery & art since ancient Babylonian times, where they were also used as signatures and they have even been discovered on the walls of tombs in ancient Egypt.